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Chapter 4 :- Laundry

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  Laundry:- The 'laundry ' can be defined as a place where the washing and finishing of clothes and other washable articles are carried out.  (A.) Commercial and On-site Laundry:-   (a) Commercial laundries : These cater to hotels on a contract basis. The contract specifies the rate for laundering different articles linen, the time taken for laundering,and so on. Usually the soiled linen are laundered and delivered back to the hotel within 24 – 48 hours. The laundries may,however, hold back 3 – 5% of the soiled linen for stain removal andotherspecialtreatments. Contract laundries are a good option if the hotel does not want to make a heavy investment in setting up its own laundry or has space constraints. Advantages : No capital outlay.  Little technical expertise required.  Labour costs are saved.  Disadvantages: Less control over standards.  Delivery and collection delays. Higher stocks required as it takes a longer time for the whole process to comp...
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Chapter 1 :- Linen Room

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Linen Room :-   Hotel linen room plays a very important role in terms of providing clean and comfortable linen to the hotel staff and the hotel guests. Linen is the housekeeping department's second largest expense.  Linen Room Organization-  There are primarily two types of linen rooms- centralized and decentralized.  Centralized linen room- In this system, linen from all floors are collected and sorted in one central area.  Decentralized linen room- In this system, each floor maintains its own par stock of linen.  (A.) Activities of the Linen Room:- Collection of soiled linen  Counting and sorting of soiled linen  Packing of soiled linen for the laundry  Dispatch of soiled linen to the laundry  Receipt of fresh linen from the laundry  Checking and sorting of fresh linen  Storage of fresh linen  Distribution of fresh linen to the floors and other areas  Stocktaking for linen and maintenance of records  Stitc...
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